Revised Privacy Policy: 24 May 2018

The Bhavan’s Privacy Policy:

The Bhavan is a registered charity (number 312879) and can be contacted at Bharatiya Vidya Bhavan 4a Castledown Roda, West Kensington, London W14 9HE or by email: [email protected] or by telephone on 02073813086/4608.

At The Bhavan (referred to as “we”, “our” and “us”), we are committed to protecting your privacy. We explain below the kind of information we collect from you and how we use it and our privacy policy.

By contacting us, using our services or visiting the website, you are agreeing to be bound by this Policy. If you have any queries regarding this Policy, please contact us as indicated above.

Collection of your personal information and Privacy Policy

We collect information that personally identifies you and allows us to communicate solely with you. The information so collected includes your name, e-mail address or your company details, if applicable.

We collect personal information when you register as a member such as your name, postal address, phone number, date of birth.

We do not usually collect “sensitive personal information” about you unless there is a clear reason for doing so, such as when you complete our application form we may ask you to provide information so we can provide appropriate facilities for you. We will make it clear to you when collecting this information as to what we are collecting and why.

Use of your personal information

• Used lawfully, fairly and in a transparent way and is accurate and uptodate.

• Collected only for valid and relevant purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

• Kept only as long as necessary for the purposes we have told you about and kept securely

We will only acquire personal information about you in limited circumstances such as when you apply to be a member or make a donation or when you wish to follow a course at the Bhavan and you complete an application form either on line or in paper form. We will only retain personal information for the purpose of communicating with you as our member/friend and for providing you regularly with the planned activities and events at The Bhavan. We do not share any information about you with or sell to, any third parties.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To enable you to become a member so you can join our classes and activities

• To process your donations or other payments and verify any financial transactions

• To provide services, activities and classes

• To send out our newsletter or member communications

• To update you on administrative matters about donations, events or services or classes

• To keep a record of your relationship with members

Security of your personal information

We hold information about you and use it for the restrictive purposes referred to above and in compliance with the relevant law. We have in place the appropriate security measures and procedures at the Bhavan aimed at protecting the information about you against loss, misuse, alteration or unintentional destruction. Our employees who have access to the data are well trained to maintain the confidentiality of such information.

The Bhavan also protects the online privacy of your personal information. Our website will be updated to reflect any material changes to our privacy policy. All rights regarding the information provided on the website are reserved to The Bhavan.

Do We Provide Information To Other Parties?

We will never sell your data to any third party nor will we share your details with other entities for marketing purposes.

We will only share information with other organisations where we have your permission to do so in accordance with this Privacy Policy or where it is necessary for a legitimate reason connected with the services we offer, or where it is required by law or regulation.

Sometimes, we may need to share your information with a small number of trusted partners (service providers, agents and affiliated companies) but only for the purposes outlined above (e.g. a supplier that processes donor forms or a supplier that processes payments securely). Where we use third parties, we require them to adhere to appropriate controls to protect personal information.

In certain cases, we may need to transfer certain data to other parts of our organisation or to third parties located outside of the European Economic Area and, in particular, in India.


‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.

We may use cookies to ensure that members can interact with our web sites successfully, to identify members when they visit our web sites and to keep track of browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you.

Your rights

You have rights under the GDPR:

• to access your personal data

• to be provided with information about how your personal data is processed

• to have your personal data corrected

• to have your personal data erased in certain circumstances

• to object to or restrict how your personal data is processed

• to have your personal data transferred to yourself or to another business in certain circumstances.

Data Protection (Rights of Access)

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies corrected.

If you wish to exercise these rights, please contact us as indicated above. Changes to this Privacy Statement.

The Bhavan reserves the right to change the current policy in any way it considers necessary at any time without prior notice but any such changes will always be compliant with the applicable law. If you have questions or comments about privacy or any related matter, please contact us. You may also communicate any concerns you may have regarding compliance with our Online Privacy Policy.


Disclaimer: The information provided in this website is intended for general information purpose. We endeavour to keep the information provided up-to-date and correct. We give no warranties of any kind about the completeness, accuracy, reliability or suitability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. The Bhavan will not be liable for any loss or damage of the data whether it is indirect or consequential or profits arising in connection with the use of this website.

Through this website you are able to link to other websites which are not under The Bhavan’s control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Bhavan takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Terms & Conditions

Terms & Conditions: Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bharatiya Vidya Bhavan's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term 'Bhavan’ or 'us' or 'we' refers to the owner of the website whose registered office is 4a Castletown Road, West Kensington, London W14 9HE, United Kingdom. Our company registration number is 312879, registered in London.

The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.